Seven Advantages of Telehealth in Delivering Primary Care


Digital revolutions may be transforming the industrial sector, but virtual solutions are changing the healthcare industry, beginning with telehealth. Healthcare professionals have started offering online medical consultancy services, delivering primary care services virtually using digital communication technologies. It benefits both the healthcare providers and the patients.

In addition, it connects healthcare workers and allows them to communicate the most effective care plans for patients. It is especially imperative in the case of severe high-risk cases. By gaining access to high-quality care services, a nation can collectively raise the overall quality of healthcare services.

A study by American Medical Association found that 85% of 2,232 physicians prefer using telemedicine, with 80% of patients receiving better care via telehealth.

Telehealth software experts predict a further increase in the usage of telemedicine technology even after the pandemic, thereby expanding the scope of telehealth.

Telehealth services ensure optimal healthcare access, especially in neglected and remote areas. It is now easier to reach high-risk communities because of the low cost and instant connection.

Let us delve into other prominent benefits of telehealth.

1.    Make Administrative Roles Easier

Healthcare administration requires sound business expertise along with healthcare knowledge. If you hold an administrative position in a healthcare facility, empowered with a specialized MBA for healthcare, planning, directing, and coordinating duties would become much easier via telehealth. Managing administrative tasks virtually leaves enough room to focus on the organization’s financial health and decide on long-term strategic goals.

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Operating virtually to optimize quality caregiving would help provide access to quality resources, keeping in mind the regulatory changes in the telehealth sector. It would help keep your healthcare center updated with the latest technological advances and help you reach communities across the globe.

2.    Convenience

Due to their busy schedules, most medical healthcare workers rarely have the time to tend to patients in person. In addition, the time it takes to commute can be cut short with telehealth, where healthcare providers can immediately connect with patients directly without additional cost.

It is also convenient for patients who might find it hard to travel to the clinic with a debilitating condition and wait for their turn in the waiting room. It also saves time by eliminating the need to take unpaid time off work to make it to doctor’s appointments.

3.    Using Self-Service Kiosks to conduct Administrative Operations

Self-service kiosks are gaining accelerated traction across the board. The trend is making its way to hospitals and medical facilities that use self-service kiosks to quicken patient check-in processes, payment procedures, information logging, and wayfinding and building directory. It automates many manual processes and labor-intensive healthcare operations, thus improving patient experience.

In case of a medical exam, a self-service kiosk will provide all the required directives digitally and a printed form with all the details. It eliminates the need for manually filling out forms and then for the reception to enter them into the computer, making it an efficient and time-saving process.

4.    Expand Patient Base

Many healthcare professionals face the problem of no-show patients or being inconvenienced to service patients after hours. However, a patient can require immediate attention at any time when it comes to health. Hospital visits pose certain restrictions in this matter. Doctors and nurses may be unavailable to cater to patients 24/7 or outside their work hours. Even if they do, it can get tiring for them. With telehealth, you can ensure a more expansive reach.

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With telehealth technologies, you can ensure faster and more convenient healthcare delivery. According to a survey conducted among the US population, almost 80% of the patients in the US who received healthcare via telehealth stated that it was good for their mental well-being, with 52.5% of the physicians commending the efficiency and quality of healthcare delivery.

5.    Easier Patient Follow Ups

It is easier for healthcare practitioners to follow up with their patients virtually rather than in-person. Telehealth provides a variety of ways for touchpoints in the form of private consultations and follow-ups.

In addition, implantable cardiac monitors help medical workers stay updated with the patient progress with remote monitoring of their heart condition. Severe conditions like cardiovascular disease or cancer require constant monitoring and collection of data to enable immediate action in case something goes wrong for optimized medication.

Telehealth software can connect practitioners with patients in real-time to structure patient engagement. Digital diagnostics and patient records can support treatment decisions depending on the patient’s history and the type of disease.

6.    Rural Residents get the Same Medical Care

Neglected and remote communities would get equal medical attention as urban areas through telehealth. With 57 million Americans residing in rural areas, telehealth widens the reach of primary care.

Rural residents do not have to cover long distances to keep their medical appointments, saving costs and time. They can get the support they require while sitting at home. With digital diagnostics and other telehealth technologies, rural area residents can get full access to primary care with regular follow-ups.

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7.    Reduce Hospital Readmissions

It is expected that easy and complete access to telehealth will reduce hospital readmissions. In addition, the hospital could use telehealth technologies to automate many processes, making the patient experience seamless and a lot less hectic than traditional medical centers that follow manual procedures and check-ins.

This way, the care facilities would only receive chronic and severe cases that require immediate attention or short admission time. The burden of all secondary follow-ups would fall on telehealth and telemedicine services provided directly by medical practitioners.


Telehealth is increasingly gaining traction across the US, owing to the demand for primary care in rural and urban areas. It makes it much easier for medical workers and patients to gain immediate medical attention without needing to travel to healthcare facilities.

Telehealth makes it much easier for patients with chronic diseases to receive constant medical care via telemedicine and monitoring devices.

Adopting telehealth can simplify administrative tasks since it is convenient for both patients and caregivers. It expands medical workers’ patient base and makes patient follow-ups easier. It enables rural residents to get the same quality of medical care and reduces hospital readmissions.

Such benefits make telehealth worth incorporating into regular healthcare services, which can potentially resolve many healthcare challenges for caregivers and those who need health services.

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